Returns & Exchanges
At Noise, we want you to experience your music and fitness journey without worry, which is why we offer a hassle-free 7-day return and replacement policy for all our premium electronics. If you encounter any manufacturing defects or are unsatisfied with your purchase, we are committed to making it right.
Initiate Request
Visit our Support Portal and enter your order ID and registered email address to start your return or replacement process.
Quality Assessment
Our technical team will review your request and may ask for brief photo or video evidence of the electronic defect to expedite the approval.
Safe Packaging
Once approved, pack the device in its original box including all accessories like charging cables, extra ear tips, and the user manual.
Reverse Pickup
A courier partner will be assigned to pick up the package from your doorstep within 24-48 hours at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing